Support★

Triage inbound support tickets

Receive a ticket by webhook, classify it as urgent / billing / general / spam, and alert Slack only for urgent ones.

Installs as an ordinary flow you can rename, rewire and run — nothing is locked.

How it runs, step by step

Each node hands its output to the next one. When the flow runs, every step records its inputs, output, duration and credit cost.

1
Webhook
Triggers
Run whenever an HTTP POST hits this flow's unique URL.
2
Compose text
Data
Merge values from earlier nodes into a text template.
3
Categorise
AI
Sort each item into one of your categories and branch on the result.
4
Compose text
Data
Merge values from earlier nodes into a text template.
5
Flow output
Output
Mark a value as the flow's result — returned to API callers.
6
Flow output
Output
Mark a value as the flow's result — returned to API callers.
7
Send to Slack
Actions
Post a message to a Slack channel via an incoming webhook.